The path to new cabinetry for your home begins with a complimentary, one-on-one design consultation with our in-house designer. This initial meeting will include a review of the rough drawings or blueprints of the space, a discussion of your wants and needs such as accessories and special features, the style in which you are imagining for your project and your working budget.
Following our initial meeting, our team will build an Estimate that is an exact cost based on the initial design discussed during the Phase 1 consultation. It is at this point that you will decide whether or not you are satisfied with our team’s proposal and if you’d like to move forward to the next stage of your project with us.
The start of Phase 2 begins with a signed Design and Sales Agreement and a 10% non-refundable retainer fee that is based on the estimate pricing and that will later be applied to the total cabinetry cost. At this time, we will schedule a site visit in order to allow our design team the opportunity to measure the existing space, to discuss appliance selection and tooutline detailed design requirements. If the space is unfinished, we can begin the design process and re-measure once walls are in.
Following our initial on-site visit, our team will present to you floor layouts, elevation views and renderings of the design plan at a review meeting. It’s during this phase, when you receive the visual aids of how your project will appear,that you will have the opportunity to analyze and review the design and be able to discuss any changes that may need to be made. Detailed information from you during this meeting will be used by our team to ensure your project is just how you like. This review meeting stage will be repeated in person or via email until we have achieved a design that meets your expectations.
Once a remeasure of the physical space has been completed, the design has been signed off on, and a deposit of 50% of the remaining balance has been paid, your project will move to the build phase. Any changes to the design after this point will require Change Order documentation to be signed by all parties before any alterations to the design plan can be made. Lead times for this portion vary greatly but often fall between 6 and 10 weeks.
The Project Manager will coordinate delivery and installation as the building phase draws to a close. Final payment of the remaining balance plus or minus pricing changes due to any submitted Change Orders is due the day of install. Our team will remain on site and return as needed in order to fully complete the project as outlined in the Design and Sales Agreement and any subsequent Change Orders.
Old Oak Wood & Stone LLC guarantees work and product on custom projects, excluding issues from everyday wear and tear, for up to two years from the point of install. If any issues that may arise in this time, our team will schedule a visit in order to address it.